OSS Product Manager
The Global Cyber Alliance (GCA) is an international nonprofit organization that brings together some of the world’s top experts in the fields of cybersecurity, business, law enforcement, and technical innovation — collaboratively developing concrete, usable, and impactful solutions to help protect millions around the world, including those who are vulnerable, underserved, and without vital resources. As a mission-driven organization, GCA thanks to supporters who believe in the power and effectiveness of our nonpartisan, transparent, community-driven approach.
Position Description
GCA’s Internet Integrity program aims to bring together key players in Internet infrastructure operations, as well as adjacent industries, to identify top priorities for addressing cybersecurity issues that cannot be solved by any single actor, or subset of actors, independently. This new Open Source Software effort is focused on the sustainable development and support of accessible cybersecurity tools, through collaborative, mission-driven, transparent processes.
The successful candidate is passionate about ensuring a cybersecure, working Internet for all. As Internet Integrity (I2) OSS Product Manager at GCA, you will be responsible for building a collaborative Open Source Software-based approach to solving identified cybersecurity shortcomings for Internet infrastructure operators and users alike (“the product”). Your focus will be community, collaboration and coordination across all external and internal stakeholder groups to help create an energized, focused effort that enables Internet developers to play their role in defending against cyber threats. This position reports to the CTO/Internet Integrity Program Director.
OSS Product Manager Job Functions, Essential Duties, and Responsibilities:
- Work with Internet infrastructure operators and other industry partners to identify OSS solution opportunities (tools and services, as well as projects and platforms) aligning with GCA technologies, capacities and strategy.
- Work with Internet software development communities to attract and support participation in OSS cybersecurity tool development.
- Take primary responsibility for the development, leadership and management of a community and collective actionable achievements as part of the product deliverable
- In coordination with with the Directors of Engagement, exercise primary responsibility and oversight over managing product-related communications with customers and stakeholders and set direction, acting as the relationship owner for partners and customers interested in the product
- Identify sources of revenue – from partners, customers, or 3rd party programs
- Continuously build market intelligence by following related efforts and the industry developments
- Identify target customer types and potential customers; identify and maintain documentation of their cyber risk needs that will be addressed by the product; Research and analyze market landscape and the users to inform the roadmap for the product
- Work within program processes to develop and champion product goal(s), revenue opportunities, roadmap, and growth options
- Develop product strategy
- Plan and prioritize product features for the product
- Lead the planning of product releases and set the expectation for delivery of new functionalities in the context of each phase of the development lifecycle, and ensure appropriate resources are available for realization
- Develop and pursue revenue opportunities related to the product
- Assess value, develop cases, and prioritize stories and efforts to ensure work focuses on those with maximum value that are aligned with product strategy
- Provide vision and direction to the product execution team and stakeholders throughout the project
- Oversee and approve any use of project data, including interacting with stakeholders, under the guidance of the program director, the chief legal officer, and the GDPR committee
Internet Integrity OSS Product Manager Experience, Skills, Knowledge Requirements
- Five years of experience in engaging in open source software development communities, preferably with leadership experience
- Five years of experience in customer-facing, solution-seeking roles
- Bachelor’s degree in relevant field or equivalent experience
- Strong experience in a dynamic project management and/or community engagement role
- Demonstrated experience in the Internet or cybersecurity industry — knowledge of cybersecurity challenges, risk and workable mitigation strategies for same
- Familiarity with a broad range of cybersecurity tools, software and services
- A solid understanding of Internet abuse, with the ability to articulate how these adversely impact on society
- Proven experience overseeing all elements of the project lifecycle
- Demonstrated and effective facilitation of stakeholder groups
- Exceptional writing and editing skills combined with strong presentation and public speaking skills
- Strong technical acumen; creativity; interpersonal skills; emotional intelligence.
- Ability to work effectively and efficiently in a remote organization.
Location
We work as a geographically distributed team with people in many locations. This position is remote and practicality of communication with others in GCA and the ability to set up employment arrangements in a new country may be taken into account in filling the position. Communication and project management tools including Slack, Google Meet and Asana are frequently used. Flex-time is available, atypical work hours (i.e., not 9-to-5) may be necessary if outside of the US Eastern time zone. Occasional travel may be required for meetings.
Compensation
Compensation is commensurate with experience.
Other
GCA does not sponsor visas, and candidates are expected to be able to work legally in their country of employment.
GCA is an equal opportunity employer. Women, minority, veteran and disabled candidates are encouraged to apply.
Please submit qualified resumes to careers@globalcyberalliance.org.
