Internet Integrity Product Manager
Summary
The Global Cyber Alliance (GCA) is an international nonprofit organization that brings together some of the world’s top experts in the fields of cybersecurity, business, law enforcement, and technical innovation — collaboratively developing concrete, usable, and impactful solutions to help protect millions around the world, including those who are vulnerable, underserved, and without vital resources. GCA solutions are made available to users at no cost, thanks to supporters who believe in the power and effectiveness of GCA’s nonpartisan, transparent, community-driven approach. By reducing cyber risks in the Internet infrastructure and at the end user level, GCA will fulfill its vision of a secure, trustworthy Internet that enables social and economic progress for all. GCA serves as a convener to bring like minded organizations and individuals together to solve global online security problems.
Position Description
GCA’s Internet Integrity program aims to bring together key players in Internet infrastructure operations, as well as adjacent industries, to identify top priorities for addressing cybersecurity issues that cannot be solved by any single actor, or subset of actors, independently.
As Internet Integrity (I2) Product Manager at GCA, you will be responsible for developing and implementing a collaborative approach to solving key cybersecurity shortcomings for Internet infrastructure operators and users alike through a defined product that may be a tool, service, or other solution. You will facilitate collaboration and coordination across all stakeholder groups to help create an energized, focused effort that enables these stakeholders to solve a particular cybersecurity problem and play their role in defending against cyber threats. The product may change over time This position reports to the CTO/Internet Integrity Program Director.
Internet Integrity Product Manager Job Functions, Essential Duties, and Responsibilities
- Work with stakeholders, public and private, to identify and/or refine solution opportunities (tools and services, as well as projects and platforms) aligning with GCA technologies, capacities and strategy
- Develop product strategy aligned with program and GCA strategy
- Provide vision and direction to the product execution team and stakeholders throughout the project
- Plan and prioritize product features for the product
- Lead the planning of product releases and set the expectation for delivery of new functionalities in the context of each phase of the development lifecycle, and ensure appropriate resources are available for realization
- Take primary responsibility for the development, leadership and management of a community and collective actionable achievements as part of product deliverables, attracting and supporting participation in product development
- In coordination with with program and business personnel, exercise primary responsibility and oversight over managing product-related communications with customers and stakeholders and set direction, acting as the relationship owner for partners and customers interested in the product
- Identify and develop sources of revenue – from partners, customers, or 3rd party programs
- Work within program processes to develop and champion product goal(s), revenue opportunities, roadmap, and growth options
- Continuously build market intelligence by following related efforts and the industry developments
- Identify target customer types and potential customers; identify and maintain documentation of their cyber risk needs that will be addressed by the product; research and analyze market landscape and the users to inform the roadmap for the product
- Assess value, develop cases, and prioritize stories and efforts to ensure work focuses on those with maximum value that are aligned with product strategy
- Oversee and approve any use of project data, including interacting with stakeholders, under the guidance of the program director, the chief legal officer, and the GDPR committee
Internet Integrity Product Manager Experience, Skills, Knowledge Requirements
- Five years of experience in customer-facing, solution-seeking roles
- Bachelor’s degree in relevant field or equivalent experience
- Strong experience in a dynamic project management and/or community engagement role
- Demonstrated experience in the Internet and/or cybersecurity industry — knowledge of cybersecurity challenges, risk and workable mitigation strategies for same
- Familiarity with cybersecurity tools, software and services
- A solid understanding of Internet abuse, with the ability to articulate how these adversely impact on society
- Proven experience overseeing all elements of the project lifecycle
- Demonstrated and effective facilitation of stakeholder groups
- Exceptional writing and editing skills combined with strong presentation and public speaking skills
- Strong technical acumen; creativity; interpersonal skills; emotional intelligence.
- Ability to work effectively and efficiently in a remote organization.
Location
We work as a geographically distributed team with people in many locations. This position is remote. Communication and project management tools including Slack, Google Meet and Asana are frequently used. Flex-time is available, atypical work hours (i.e., not 9-to-5) may be necessary if outside of the US Eastern time zone. Occasional travel may be required for meetings.
Compensation
Compensation is commensurate with experience.
Other
GCA does not sponsor visas, and candidates are expected to be able to work legally in their country of employment.
GCA is an equal opportunity employer. Women, minority, veteran and disabled candidates are encouraged to apply.
Please submit qualified resumes to careers@globalcyberalliance.org.
